At Smade & Smight, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to protect your privacy when you use our services, website, and other digital platforms.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Data You Provide
When you interact with us, we may collect the following:
- Contact Information: Name, email address, phone number, and mailing address.
- Business Details: Company name, industry, and project information, especially when you engage us for our startup services.
- Account Details: If you create an account with us, we may collect your username, password, and preferences.
- Correspondence: Details shared during communication via email, social media, or customer support.
b. Automatically Collected Data
When you visit our website or use our services, we may automatically collect:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages viewed, time spent on the site, links clicked, and navigation patterns.
- Cookies and Tracking Technologies: To improve user experience and track engagement (see our Cookie Policy for details).
c. Information From Third Parties
We may receive additional information from:
- Service Providers: Third-party tools and platforms we use to enhance our services.
- Publicly Available Sources: To validate business details or professional credentials.
2. How We Use Your Information
Your data is used for the following purposes:
a. Service Delivery
- To provide tailored startup solutions, resources, and consultation.
- To manage your account and deliver services.
b. Communication
- Responding to inquiries, support requests, and providing updates on our services.
- Sending newsletters, promotional offers, and important notices (if you opt-in).
c. Business Improvement
- Analyzing user behavior to improve website functionality, products, and services.
- Enhancing our marketing strategies and understanding audience preferences.
d. Compliance and Legal Obligations
- Preventing fraud, misuse, or illegal activities.
- Complying with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We respect your privacy and do not sell your personal information. However, we may share your data under the following circumstances:
a. Service Providers
We may share your information with trusted third-party providers to help us deliver services (e.g., website hosting, payment processing, analytics tools).
b. Legal Compliance
We may disclose information if required by law, regulation, or legal proceedings, or to protect our rights and interests.
c. Business Transfers
If Smade & Smight undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we securely delete or anonymize it.
5. Your Rights
As a user, you have certain rights regarding your personal data:
- Access and Correction: Request a copy of your personal data or correct inaccurate information.
- Data Deletion: Ask us to delete your personal data, subject to legal obligations.
- Data Portability: Request your data in a structured, machine-readable format.
- Marketing Preferences: Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
To exercise these rights, email us at hello@smadeandsmight.com.
6. Security Measures
We take appropriate technical and organizational measures to protect your data, including:
- Data encryption during transmission and storage.
- Regular audits and monitoring of our security systems.
- Access controls to restrict unauthorized personnel from accessing your data.
However, no system is completely secure. By using our services, you acknowledge the risks inherent in transmitting data over the internet.
7. Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to enhance your experience. These help us understand how you use our website, tailor content, and deliver personalized advertisements.
For more information, see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing your personal data.
9. Children’s Privacy
Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a minor, we will take steps to delete it.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page, and the “Last Updated” date will be revised.
11. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:Smade & Smight
Email: hello@smadeandsmight.com