The questions you ask prospective suppliers of board portals can have a profound impact on the efficiency, effectiveness, and security of your meetings. The right portal can give your administrator the confidence they require, reduce the time required to gather materials and offer the most secure security. It allows directors who are active in the organization to be fully involved in meetings, while also providing tools to ensure a smooth and efficient workflow. This allows them to focus on strategy and management.
Select a company that is known in the industry for delivering strong and expandable features, a sensible user interface, simple integration with your existing systems and an efficient way to sign documents digitally. You should also look into the company’s certifications in security (such as SOC 2, ISO 27001 or HIPAA), and any third-party audits they have passed.
In the end, it is crucial that your portal connects with your company’s existing email system and also has integrated integration capabilities for storage solutions for documents. This allows your organization to communicate more easily with its members, since they can communicate via familiar channels instead of email that are monitored by outside of the company.
It is also important to know whether the vendor provides responsive customer support that is available 24 hours a day. The best portals offer a dedicated support group who will assist you with any issues you or your board members might encounter. They are also happy to provide testimonials from other organizations that have implemented their solution.